Customer Testimonials
My service advisor Paul was great. He was informative and a great communicator. I highly recommend Paul from Downey Nissan
Johnny Murillo our internet sales professional at Downey Nissan gave us world class customer service. When others said they couldn’t help he did. We’re forever grateful to him for giving us the best deal on our 2024 Altima and the most for our trade.
We had very easy process to buy Nissan truck from Downey Nissan. New Truck was delivered to our house by Johnny M. Murillo and signed the contract. He was very polite and respectful and helpful.
I came in today looking for an affordable car, and Johnny M. Murillo helped me with everything I was looking for! Awesome experience!
Herby took very good care of me he made sure to communicate with me throughout the whole entire process and informed me what was going on with my vehicle anything that I needed he made sure that I was comfortable with the service as always excellent service
(Translated by Google) Thank God and Johnny Murillo who helped me and did everything possible to give me a car of my dreams. (Original) Gracias a Dios y johnny Murillo que me atendió y iso todo lo posible para darme un carro de mi sueños
Salesperson was very polite and showed us all the features of the vehicle and how we can use it in our Daily lives. They were willing to work with our monthly payment options and they were very fast. I would live to come back again in a few years to get another vehicle from this dealership.
Just picked up my second car from them and it was another great experience. I drove from SD county because the service and price can’t be beat at Downey Nissan. Special thanks to Angeles for coming in on her day off and making this super easy. Austin from finance is super friendly and efficient. Thank you!
Great service. Caring and very informative. Best service I’ve ever received!!
Everything was great! Fast, efficient and friendly
Thank you for getting my work done. I was told I was going to get a complimentary carwash and my car was not washed. I come from Stadium Nissan in Orange and I had never experienced this. As I was rushing to go somewhere else I did not mention to any staff. Overall, staff was nice and friendly.
Great dealer and salespeople! Steve got me approved for a new 2023 Z When stadium nissan couldn't. And Steve could do the same for you!
Thie took great care of us
Maury was very helpful and let me know everything I needed to get done for my service. And even let me know what to expect to get done for my next maintenance service. He was extremely helpful.
(Translated by Google) Very good service (Original) Muy buen servicio
I had an oil change done. All went very well!
I would like to thank Downey Nissan and the special rep in sales Angeles which was amazing in guiding us on the lease of our vehicle. We loved it and I truly recommend it. We leased a 2023 Nissan Altima beautiful I really recommend this place the experience was easy, and we were very comfortable at the new offices there.
We visited 4 dealerships before coming to Nissan in Downey, luckily for us Johnny Murillo was there to help us. I really want to recommend that if you want to get a really good deal come to Downey Nissan and ask for Johnny. He went out of his way to get us the deal that we were looking for. I was really amazed that he kept his word when he told us that he will get us the car we wanted and YES he did. At the prize we want it. I am super satisfied with his help.
Johnny Murillo, Internet Sales Manager is awesome. He went out of his way to get me the deal I was looking for! He is trustworthy , honest and he’ll do his best to get you the best deal. He will go above and beyond! If you want a honest sales person (which is rare to find) contact Johnny!
(Translated by Google) Super recommended, we are very happy with the young Johnny M. Murillo, he helped us a lot, very friendly, very honest, excellent service 🤩🤩🤩 he helped us a lot with the car loan 🚗 while other agencies said no, Johnny and his team helped us with it. Loan. Very grateful I recommend it 👍👍 (Original) Súper recomendable nos vamos muy contentos el joven Johnny M. Murillo , nos ayudó bastante , muy amable muy honesto excelente servicio 🤩🤩🤩 nos ayudó mucho con el préstamo del carro 🚗 mientras otras agencias decían que no johnny y su equipo nos ayudó con el. ...
I had a wonderful, stress-free auto repair experience at Downey Nissan. Randy was my advisor. Not only is Randy courteous and helpful, but he also remains consistent with clear and ongoing communication about the repair.
Very satisfying and will 4ever get my Nissan altima serviced at Downey Nissan.
Amazing overall ! Thank you everyone ! Happy customer ! 🥰🥰🥰
Randy was AWESOME!! No doubt the whole team was extremely busy but Randy kept his cool and took care of myself and every customer that called every other minute in regards to their own vehicle. Thanks again Randy!
Good customer service, the advisor was on task with me at all times
Great more that u was expecting
Upon arrival they were very welcoming. My service appointment was quick and even got a video of what's was being done to my car. I am now switching over to downey nissan for all my future services.
My mechanical repairs were done properly; and I like my service advisor, Nori. She is very informative, professional and personable.
It was a great experience. The customer service was great too. I also loved the customer waiting area, and it’s air conditioned.
It was great
Bought my first car from the salesperson Angeles. It very pleasant experience.
(Translated by Google) We come with angels to look for a car and very good service, attentive, friendly and we ended up taking two cars, thank you very much angels (Original) Venimos con angeles a buscar un carro y muy buen servicio atenta amable y asta dos carros terminamos llevandonos muchas gracias angeles
Randy was great! My oil change was a breeze!
Good service, friendly employees.
I will like to thank Maury for all his help and his very good customer service
Cesar was very helpful when showing me the options on the lot. He made things so much simpler, and connected me with Jorge who took the time to explain everything. I left Downey Nissan feeling 100% satisfied and with the results.
(Translated by Google) Excellent service (Original) Excelent service
So pleased with randy great customer service and satisfyed with my service all the time
I went to take my car in for it’s first oil change and they discovered that there was a few minor issues but other then that everything was serviced and no more issues Thank You Downey Nissan!!
John Escobedo made sure the work done on my car was fast and efficient. Thank you!
Great customer service with Herby
It was good as always, Paul was very friendly understandable and helpful!!
I’ve always had and continue to have a positive experience at Downey Nissan! They are my go-to, when it comes to my vehicle maintenance. The service advisors that I’ve dealt with over the years have always been consistent in professionalism, courtesy, and friendliness. I like how each advisor communicates with me and updating me on my vehicle’s progress and what recommendations need to be done, in order to ensure maximum performance. I’ll always be grateful for everyone at Downey Nissan, and I will continue to patronize with them for my future needs.
Great customer service my car oil change was done in time
Linda and her team treated me with the upmost respect and care. This was a very smooth process from beginning to end. Great customer experience, Downey Nissans team explained car handbook and car care to follow. If you’re looking for a car, I highly recommend Downey Nissan, the staff is knowledgeable and they care about the details. Thank you Downey Nissan for making my experience great!!
Nory was extremely helpful. I called Nissan from Montclair & they were no help at all! Horrible. But you guys were great. Nory was! Thank you so much
(Translated by Google) excellent atention (Original) muy buena atencion
HI,what I like about this dealer is that everybody is friendly and they responded
My 3rd car I purchased from them. Always help full.
Hi so everyone was above and beyond ! and helpful and very respectful . I can honestly say I’m in love with my car and happy to be a member of Nissan
So much improved from passed experiences. Lot more efficient and better communication. Much improved customer service.
staff was courteous and friendly
I got excellent service and the service advisor is very friendly knowledgeable and has great customer service skill.
(Translated by Google) Exceptional service! (Original) Servicio exceptional!
I finally got a relationship with my car and service representative and a mechanic.
Okay
These guy are great and always offer competitive pricing
I went for car servicing. My assigned service administrator was ok. But would be better if he would promptly answer my calls. Even if it would be the day after(would be nice)...
It can be an unpleasurable experience for women to bring their cars in for service, as we get treated differently. This was NOT the case at Downey Nissan. The service advisor and technician explained everything to me in a respectable manner without being condescending or treating me differently because I am a female. The communication was great and my car was serviced in a timely manner. I was really impressed with the Downey Nissan ervivr team and it has corrected some really bad experiences I have had with another local Nissan service center. Thank you.
oil change
It well organized and was in and out
It was great
Overall experience is great, amazing staff member; Jorge solis at nissan is very courteous , helpful and very attentive towards costumers needs. Thank you.
it was very good they explained everything to me perfect am 100 percent satisfied
Maury was an awesome guy. He went out of his way to help us with our vehicle but unfortunately where we got the extended warranty was not cover their. He tried his best to do what he can with the vehicle and I just want to say this Nissan service center is the best place to take your car. We have been to other Nissan services center and let's just say we didn't have the best experience. Thank you guys at Nissan in Downey....
The person helping me was amazing. He kept following up with me while I was waiting. I was happy with his service. He was very polite.
The service was very well done, I am always pleased with the warmth and enthusiasm that is shown at all times, the quality of service is excellent and outstanding and I will continue to be grateful for all the service and support that is shown to me every time I come for service.
Randy was amazing! Very attentive, answered all my questions and kept me up to date with everything. Highly recommend Randy!
Luis, the service tech was very helpful. My car and I were well looked after by the team working on Sunday, May 7th, 2023. Definitely coming back.
Randy was able to help with my repair and gave me peace of mind. His services were efficient and effective and made me feel like I made the right decision when taking my car in. Randy went above and beyond and I would highly recommend him for all of your Nissan needs. Thank you again.
Great Service Angeles And Jimmy Helped Me Get A Good Deal ☺️
(Translated by Google) Very bad service 😡 (Original) Muy mal servicio 😡
So pleased to see Randy back in Downey. He was greatly missed. The level of service he provides is exceptional. Nissan should really create service standards that require associates to perform at Randy’s level. He’s the only reason I agreed to complete the service.
I absolutely loved the service there. Every worker there was very professional with me. I needed another car key since I lost my other one but Downey Nissan helped my problem quickly and Efficiently.
Randy was awesome! He listened when I was explaining the issue I was having and communicated throughout the day as the problem was identified and resolved. Thank you!
Come to Downey city nissan and ask for Angeles Gomez. She is very friendly, efficient and takes care of any question or concern you have. I came with my old car and she helped me to get my new Nissan Rogue. She is the best!!
Great service with Angeles Gomez recommend her ask for her.she helped me get a new Nissan Sentra. She’s very patient and very nice. Speaks Spanish
Purchased a new Nissan Frontier Friday evening from Jorge Garcia who was great to work with! Went into finance and completed the paperwork with George Secaira who was excellent as well, Management was friendly and they even delivered my car off to my home over 30 miles away. Had a great experience and very happy with my new truck! Thank you Downey Nissan!
GOT SEVICE FOR MY CAR HECTOR HELPED AND HE WAS REALLY PROFESSIONAL AND POLITE IT WAS FAST AND EASY WILL CONTINUE TO GO THERE LOVE DOWNEY NISSAN