Customer Testimonials

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Google Feb 21, 2024

Took my car for service Paul was very helpful went above and beyond my expectations. Will definitely be back. Thank you Paul!

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Google Feb 20, 2024

Customer service were nice to and to car. They send home in an Uber. Nice!!! I had never ever taken one. She was nice. Thank you Downey Nissan. ❤

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Google Feb 20, 2024

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Google Feb 19, 2024

This dealership is the best! Steve, the sales manager, was very helpful and really took care of business. Tai, our salesman, took his time in showing us the features of our new car and was very thorough. The finance department was easy to work with and got us on our way in a timely manner. Great people to work with and absolutely recommended!!

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Google Feb 19, 2024

As a first time buyer I was nervous to get my first car but thankfully it was a great experience. Thanks to the salesman Ignacio I was able to make a great deal I was comfortable and happy with. Overall happy with the service and my new vehicle

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Google Feb 17, 2024

The salesmen were really helpful. The only thing I was really disappointed is that, at the end, my car didn't come with mat liners and the dealer lost the Owner's manual kit that comes with the car. They saidcthey would send me one. I still waiting. Something so simple, but very important to have at hand. Anyway, lesson learned.

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Google Feb 17, 2024

(Translated by Google) Being able to get my new car was incredible. I didn't think I could do it because my credit is very low. I still didn't have my Dow payment and I had to wait for that, but the truth is they managed to help me and I was able to get my new car thanks to the help. from IGNACIO ESTRADA...EXCELLENT SERVICE AND ATTENTION THANK YOU DOWNI NISAN....THANK YOU IGNACIO ESTRADA (Original) El poder obtener mi carronuevo fue hasta increhible no pense que pudiera lograrlo porque mi credito esta muy bajo aun no ...

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Google Feb 17, 2024

It was very fast great price Iggy really helped me out. Highly reccomend.

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Google Feb 16, 2024

I like to thank Angeles Gomes for her hard fast work, I would recommend others to shop for a car here, thanks again Tony N.

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Google Feb 15, 2024

Paul was our service advisor and did a great job. He greeted us upon arrival and answered all our questions. He kept us aware of everything going on and made us feel really comfortable. I will come back to work with Paul in the future.

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Google Feb 15, 2024

It’s was my first time taking my car in for maintenance and a recall. The customer service and updates were amazing. Thank you

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Google Feb 15, 2024

Got oil change

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Google Feb 14, 2024

Got my 14 year old Rogue back in a flash!

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Google Feb 14, 2024

My recent experience at Downey Nissan was very good. Everyone was kind and made sure that I was comfortable and got the best deal. Shout out Randy in sales department, excellent customer service went above and beyond and Ricky. Thank you !

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Google Feb 12, 2024

Service took longer than expected but turned out fine, having the courtesy rental for the duration was very much appreciated.

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Google Feb 10, 2024

Angeles Gomez helped my family and I a lot. I came all the way from Pacoima to meet with Angeles in Downey. She has helped my family get cars even though our credit may not be the best. She always works with us and is very patient. She always makes us feel welcomed and does her very best to give us the best options. She is an amazing sales manager! Highly recommend Angeles Gomez! We thank her a lot!!

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Google Feb 8, 2024

Excellent service and Louis who is at the reception desk for the services, very friendly, very professional, always attentive

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Google Feb 8, 2024

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Google Feb 8, 2024

As a first time buyer the best experience and overall the salesman with Mr. PANIAGUA

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Google Feb 6, 2024

First time at Downey Nissan excellent service from Herbie the svs advisor. Thank you!!

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Google Feb 5, 2024

Woke up to a tire pressure light on my Nissan Z. The vehicle operates on run flats and I was able to drive it in to Downey Nissan. I was greeted by an employee immediately and welcomed in. Within the hour I was made aware of the cause and presented a solution. Even better is the maintenance contract I bought covered $250 of the tire replacement cost! Thanks Downey Nissan Team

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Google Feb 4, 2024

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Google Feb 2, 2024

I am so happy.

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Google Feb 2, 2024

(Translated by Google) Everything went very quickly. (Original) Todo fue bien rápido.

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Google Jan 29, 2024

Had a great experience Downey Nissan is the best . We left with a brand new Nissan rogue and thanks to Johnny Murillo best sales person . He went beyond to get us a great price with a low down payment. If anyone ever needs a car go to Nissan in Downey and ask for johnny Murillo.

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Google Jan 27, 2024

Went in to get an Oil Change on mine and my Daughters 2016 and 2015 Sentra.Paul immediately helped me with one the best services I’ve ever had.. he was very knowledgeable and friendliest person I will be back in there soon to get my cars serviced.. you need more people like Paul there.. thank you much

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Google Jan 26, 2024

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Google Jan 25, 2024

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Google Jan 25, 2024

Wanted to thank Jairo for helping me and guiding me throughout the whole car buying experience. Went to multiple dealers and was turned away. Jairo did everything to help me out and eventually worked out a deal and was able to get the car. Also wanted to thank Johnny for the delivery of the car and helping out with the warranties and other questions I had. They were a great team. I’m grateful. D happy with this dealer!

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Google Jan 21, 2024

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Google Jan 21, 2024

Amazing experience from beginning to the end, I was able to buy my dream car the new Nissan Z, Jonny Murillo, the internet sales manager was very easy to work with, a pleasure doing business with them, he personally delivered the car to my house, five star dealer and five star service, I had a few bad experiences with other dealers before finding Downey Nissan and I couldn’t be happier with my experience, please support and give your business to dealers like this. Thank you Downey Nissan, thank you Johnny Murillo and Steve Bohannon!

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Google Jan 20, 2024

(Translated by Google) Above all and the main thing, good customer service, excellent treatment, they adapt to your proposals or suggestions, with honesty, of course, good job! Thanks Downey NISSAN (Original) Sobre todo y lo principal, buena atención al cliente, exelente trato, se acoplan a tus propuestas o sugerencias, con honestidad, claro por supuesto buen trabajo! Gracias Downey NISSAN

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Google Jan 18, 2024

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Google Jan 16, 2024

The attended to help me was very helpful

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Google Jan 15, 2024

Where do I begin? Ashley and Steve, both of you are incredible!! They worked so hard to help me where they could and gave me the best experience I have ever had in a car dealership. This is the place to get your cars from! I walked in expecting to get the same answer I have been given and I ended up leaving with a brand new car. Ashley immediately helped me find a car that best fits me and was super welcoming and helpful. I have never had a car salesperson be so patient and understanding. She gave me ...

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Google Jan 15, 2024

This was the only place to get me approved I have some sort of bad credit and sales agent Jairo and his manager Steve got me approved they made sure I drive off with a vehicle 🚗 I highly recommend Nissan if Downey! THIS is the SPOT🔥

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Google Jan 14, 2024

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Google Jan 13, 2024

(Translated by Google) They were very kind to me, excellent employees. (Original) Fueron muy amablemente con migo excelente empleados

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Google Jan 13, 2024

We came looking for a vehicle with a low price, we had struggled with different car dealers, Cesar was so helpful he got me out of here with a great deal and a brand new car I would recommend this dealership and Cesar for anyone looking for a chance

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Google Jan 12, 2024

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Google Jan 11, 2024

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Google Jan 11, 2024

Paul L. Is my new bestie! He made my first ever visit to Downey Nissan the best possible experience ever for myself and for my pockets! My oil change was done in a quick, hassle free manner & he is such a welcoming, vibrant, relatable soul. With recommendations, service updates, and a good laugh, he’s the reason I’m going to keep coming back! Cerritos could neverrrrr!❤️

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Google Jan 11, 2024

Eduardo helped me out throughout the entire process. Easy process and he gave me informative updates.

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Google Jan 11, 2024

Paul Laube was exceptional! Loved how positive and quick he was to meet my car needs. Above & beyond service!

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Google Jan 9, 2024

(Translated by Google) They were actually very kind and helped me with everything I needed. (Original) En realidad fueron muy amables y me ayudaron con todo lo que nesecite

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Google Jan 4, 2024

Friendly and Good communication

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Google Jan 3, 2024

Great customer service, technician was very friendly and knowledgeable. Made experience very easy!

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Google Dec 31, 2023

Friendly and efficient staff

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Google Dec 31, 2023

Thanks, the workers are very efficient and Chris, was very courteous and worry about my car problem.

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Google Dec 31, 2023

The volunteer recall for key exchange was satisfied The complimentary oil change synthetic for coming to Downey location was appreciated This location will be my service location of choice nice waiting area also and they communicated sufficiently & time quote was precise, I know thing happen but great job Downey Nissan much appreciation

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Google Dec 30, 2023

Awesome mechanical work, even more amazing customer service! Paul, you rock man! Thank you for keeping me updated throughout my wait time and making sure everything was alright. You’re awesome man! Remember check them credit scores (;

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Google Dec 29, 2023

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Google Dec 27, 2023

(Translated by Google) Excellent and professional service, fast, very clean, modern and pleasant place I went to another dealership for many years but I will change here I recommend it (Original) Servicio exelente y profesional rapido lugar muy limpio moderno y ameno Fui a otro concesionario por muchos años pero me cambiare aca lo recomiendo

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Google Dec 26, 2023

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Google Dec 24, 2023

Such helpful people at this place helped me so much!!

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Google Dec 19, 2023

(Translated by Google) Very good (Original) Muy Buenos

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Google Dec 19, 2023

Cesar was amazing and got me an amazing deal with an outstanding customer service!

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Google Dec 15, 2023

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Google Dec 15, 2023

We were looking to get my sister in law her first car and went to another dealership where we waited about an hour for the dealership to tell us that they could not find the keys to the car. I found a similar Car at Downey and called up and Angeles Gomez picked up and assured me that the vehicle we were looking for was on the lot and ready for a test drive. As soon as we arrived Angeles greeted us promptly and let us know that the vehicle was ready for a test drive. We got a great ...

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Google Dec 13, 2023

They changed my oil and checked to make sure everything was good

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Google Dec 13, 2023

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Google Dec 12, 2023

They did everything that needed to bring done

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Google Dec 11, 2023

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Google Dec 10, 2023

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Google Dec 9, 2023

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Google Dec 6, 2023

Herby was amazing when above and beyond for us always communicating with us. Making it an easy and pleasant service

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Google Dec 4, 2023

I came to do the maintenance for my car and they cleaned it from the outside. Looks nice and brand new.

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Google Dec 2, 2023

Everyone was well organized and had plenty of staff. I am also happy with amount of time job was completed.

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Google Dec 2, 2023

The sales person wasn’t pushy. He let us look over two different vehicles we were interested in. I chose one and then we went out for a test drive. When I said I wanted to buy it he sent me to the money guy who was also very pleasant. The whole experience was wonderful.

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Google Dec 1, 2023

(Translated by Google) Excellent attention (Original) Excelente atención

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Google Dec 1, 2023

Great experience here at Downey Nissan with Angeles and Jason super professionals always ask for them they will give you the best financial experiece !!!!! We love the car came in for a used one and we leave with a new 2024 Nissan Altima

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Google Dec 1, 2023

Happy Customer!!!!! Yeiiii we have the Best and fast process to get a 2024 Nissan Altima, come here to get a Car they are very profesional. Always ask for Angeles Gomez and Steven the Finance Manager

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Google Dec 1, 2023

My 2021 Nissan Frontier's check engine light lit up on the day before Thanksgiving while visiting SoCal. I called and spoke with Hugo. He had no openings until the following Monday. I explained to Julio that we are from out of town and that my wife needs to be at work on that Monday, he was able to squeeze us in on Friday, the day after Thanksgiving. Julio really made our day. Throughout the time the truck was in the shop, he gave updates. Very pleased with the entire experience.

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Google Nov 30, 2023

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Google Nov 30, 2023

I recomienda Angeles Gomez Internet manager, she help me to trate in my car and I was able to get a NEW ROGUE, Steven was very helpful and patient with my particular situación for the approval They are professionals and take care of customers happyyyyyyy!!!!!!

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Google Nov 28, 2023

Immediate assistance, great communication. Service was impressive.

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Google Nov 26, 2023

Paul was super nice and friendly. Made the process with such ease.

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Google Nov 26, 2023

Everything was perfect!

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Google Nov 25, 2023

Everything was good!

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Google Nov 23, 2023

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Google Nov 21, 2023

Very polite and efficient,, didn't take too long.

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Google Nov 20, 2023

I would like to thank Paul and Herby for their great customer service. Like always they help me and makes me feel welcomed. You need more people like them. Thank you guys for all the help you guys provide. Keep that great attitude.

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Google Nov 18, 2023

(Translated by Google) Ángeles Gomez excellent, excellent service, we were here at Diler Nissan, their perfect service, they helped us a lot to get the car of our dream and the low payments, excellent service (Original) Ángeles Gomez excelente su attention excelente,estuvimos aquí en diler Nissan su atención perfecta nos ayudaron mucho a llevarnos el carro de nuestro sueño y los pagos bajos excelente servicio

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Google Nov 17, 2023

Their work was very transparent, Information given during the process was clear, was updated timely,

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Google Nov 14, 2023

I want to thank Ricky and Jorge for making my purchase and experience everything I could’ve wished for. The service and the laughs made me for more than comfortable! Thank you both again!

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Google Nov 12, 2023

Outstanding experience, great customer service. Technician addressed my concerns quickly in a professional manner surpassing expectations. Thank you

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Google Nov 12, 2023

Came in today & was really well received by Angeles! She explained everything in detail & went above & beyond to help us make everything possible🙏🏼

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Google Nov 12, 2023

(Translated by Google) I want to thank Angeles Gómez for the enormous help he gave us this day we left with the help and satisfaction of buying a car. Thank you Angeles again (Original) Quiero darle las gracias a Angeles Gómez por la enorme ayuda que nos brindó este día hemos salido con la ayuda y satisfacción de comprar un carro.gracias Angeles nuevamente

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Google Nov 11, 2023

Great service and nice employees thankyou

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Google Nov 9, 2023

I want to Thank Sales Manager Steven Bohannon and Sales Person Sergio. They both were very helpful, considerate and attentive to me and my wife. AWESOME TEAM AT DOWNEY NISSAN

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Google Nov 9, 2023

This was the fastest and easiest car purchase I have experienced. Ricardo was very acknowledgedable about the car I was buying. He was upfront, honest, and really went above and beyond to secure my desired car, including the color and ensuring top quality. He made me feel comfortable and well-informed along the way about timing and the next steps. Truly recommend Ricardo C.!!

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Google Nov 8, 2023

Big shoutout and thank you to Paul for the excellent and exceptional service. Went in for an oil change and Paul assisted me right away. Great experience from start to finish, could not have asked for a better service. Must say I have gone to do my oil change here before, but the service I got from Paul was top class. He informed me about everything and made sure all my questions/concerns were answered. Top class service! Highly recommend giving Paul a raise!! It was my first time getting assistance from Paul and I will definitely look forward to ...

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Google Nov 8, 2023

Great Experiece and fast service !

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Google Nov 3, 2023

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Google Nov 2, 2023

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Google Nov 2, 2023

Ángeles Gómez provided me with an exceptional car-buying experience. Her professionalism, knowledge, and friendly demeanor made the process smooth and enjoyable. I couldn't be happier with my new car, and I highly recommend Ángeles for anyone looking to purchase a vehicle.

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Google Oct 30, 2023

Great service and they will be honest with you, which is very hard to find these days. The guys that I have dealt are Randy and Paul.

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Google Oct 29, 2023

Paul assisted me with my service. I needed new tires and he made sure I got the best price possible. He gave great service and made me laugh 😃

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Google Oct 27, 2023

Rodolfo was amazing help!

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Google Oct 24, 2023

It was a very very nice experience had the best automotive adviser Paul Laube the best time with him. He is very helpful and very informative the best visit to Downey Nissan


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