Customer Testimonials

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Google Jun 10, 2024

Rodolfo is a great salesman. I highly recommend him. Thank you Rodolfo.

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Google Jun 8, 2024

Only thing that took long was checking in. It was about 45 minutes. The guy was nice though. I’m patient, but still ….. Still coming back.

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Google Jun 2, 2024

NISSSIAANNNNN WAY TO GO!!!!! I HAD THE MOST AMAZING EXPERIENCE THIS MORNING, I BROUGHT IN MY CAR FOR SERVICE AND LET ME TELL YOU IF IT WASNT FOR PAUL MY EXPERIENCE MIGHT HAVE BEEN DIFFERENT CONSIDERING THEY HAD A LOT OF CARS AT LEAST 10 WAITING NOT BECAUSE THEY WERENT MOVING FAST INOF IT JUST WAS A BUSY DAY FULL OF APPOINTMENTS NISSAN PAUL HAD THE BIGGEST SMILE ATTENDING EVERY CUSTOMER AND MAKING EVERY CUSTOMER LAUGH MYSELF BEING ONE OF THEM AND BECAUSE OF THE WAY HE ATTENDED ME HE MADE ME FEEL RIGHT AT HOME I DIDNT MIND WAITING BECAUSE ...

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Google Jun 2, 2024

Thank you Rodolfo Duarte for an amazing service just purchased my vehicle he was very attentive to my needs great sales person we are faithful to Nissan will definitely be sending more costumers thank you Downey Nissan

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Google May 30, 2024

Was an overall great experience

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Google May 27, 2024

Amazing experience!!

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Google May 27, 2024

Best place in town to bring your car for maintenance. I really appreciate them taking care of both of my vehicles and always doing such an awesome job thank you Herby and everyone from the Downey Nissan team

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Google May 26, 2024

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Google May 26, 2024

I was helping Downey Nissan to delivering parts for Customers and they have a great selection of used cars and pick up trucks and they have very good people's to help with the customers and they are very friendly and professional mechanics and staffs.

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Google May 25, 2024

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Google May 20, 2024

Paul was AMAZING! Made me feel at home & made sure to keep me up to date through the whole process, would definitely recommend to come service at Downey Nissan!

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Google May 19, 2024

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Google May 17, 2024

(Translated by Google) Very very good service 👍 Super recommended, they help you leave with a new car within your possibilities. (Original) Muy muy buen servicio 👍 Super recomendado t ayudan para q salgas con carro nuevo a tus posibilidades.

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Google May 15, 2024

Got a new truck

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Google May 14, 2024

Wonderful ! Great customer service .. felt like family. Downey seriously helped my needs beyond expectations. I’m so grateful.

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Google May 13, 2024

It was fine; my experience met all of my expectations.

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Google May 8, 2024

My experience was amazing Paul had great customer service and explained everything step by step what the car needed at the moment and the near future.

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Google May 4, 2024

Huge Thanks to the Sales Team at Downey Nissan! I visited Downey Nissan for service on my 2015 Nissan Sentra, in March of 2024. The service team was busy, so they didn’t get the work done by their estimated completion date, but they made up for it by loaning me a rental car as long as my car was in service. Which was extremely helpful and I’m so grateful. With that in mind, I told them, “There’s no need to rush the service, just get me a quote for all the work. That way, I can compare the cost ...

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Google May 3, 2024

Randy Torro and Team, in service are the best: cheerful, friendly, call you by your first name, and make you feel like family. Thanks I only buy my cars from Downey Nissan. Mr. Saunders

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Google May 2, 2024

(Translated by Google) I love the customer service of this Dealer (Original) Me encanta la atención al cliente de este Dealer

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Google May 1, 2024

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Google Apr 30, 2024

Went in for an oil change and recall. Dropped my vehicle off….. picked it up 4hrs later…… smooth transaction

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Google Apr 30, 2024

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Google Apr 30, 2024

Great place and nice staff.

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Google Apr 29, 2024

I was happy they were able to fix my car. Aside from that they rent me a car with no charge because at the time I took my car for service they didn’t have the piece that was needed to be replace. I am very happy with the service

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Google Apr 29, 2024

Eric my associate was amazing and kind. He got me in n out with no haggling. He delivered above n beyond and really felt like I was part of the Nissan family.

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Google Apr 26, 2024

Downey went out of their way to get me the car I wanted at the price I wanted.

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Google Apr 26, 2024

Your sales representatives are awesome, thank you so much for your help, Im in love with my new Sentra SV 2024!

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Google Apr 26, 2024

Cesar was ap nice n friendly An amazing teaching us everything about the car sensor an has patience on how you should use the new technology device 😀 very happy with his service 😀 will be coming back soon for a second car, so ask for Cesar he is the mam 😀 you need.

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Google Apr 26, 2024

EXCELLENT customer service from Paul today. I usually never come to this dealership but after today, this place is gonna my go to. Paul made everything efficient and smooth. Customer service was on point from the moment I got there and to the moment I left. HIGHLY RECOMMEND PAUL!

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Google Apr 25, 2024

(Translated by Google) Good service (Original) Buen servicio

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Google Apr 24, 2024

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Google Apr 24, 2024

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Google Apr 24, 2024

Had a replacement of door panel. Fast service with excellent personnel support and assistance during visit and provided excellent rental services.

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Google Apr 21, 2024

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Google Apr 21, 2024

Awesome place

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Google Apr 18, 2024

I always appreciate the friendly service and patience given to all of my questions.

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Google Apr 12, 2024

Excellent service from Paul today, I’m very pleased and happy that I took my car in today for an oil change and he made sure I received excellent customer service from the moment I stepped out of my car until I got back in my car. I would highly recommend asking for him when you take your car in for service. From all the times I’ve been at the dealership I have never received such excellent service like the one Paul provided!

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Google Apr 8, 2024

Excellent service provided. Eduardo is always very helpful and professional. Thank you

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Google Apr 8, 2024

Good service overall very great

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Google Apr 6, 2024

Surpassed my expectations! Maury Toro was a great help!

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Google Apr 3, 2024

The staff was very helpful and attentive with the services I need

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Google Apr 3, 2024

Julio was extremely professional, caring, explain with detail, I will definitely will recommend Downey Nissan it's incredible to Customer Service thank you

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Google Apr 1, 2024

Great

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Google Apr 1, 2024

Andrés is a very good customer service, He always has answers to my questions, my car is ready when he says, and the mechanics work well.

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Google Mar 31, 2024

I was treated with the upmost respect by everyone as Downey Nissan. My sales person Ricky was attentive, knowledgeable and professional. He helped me through the entire process. He set up my Nissan connect, scheduled my first oil change, helped me become familiar with the different departments at the dealership and showed the different functions of my vehicle. I am very happy with my purchase and would differently recommend Downey Nissan to my friends and family!

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Google Mar 31, 2024

I brought my 2019 Murano Platinum for the first time to Downey Nissan for maintenance service. I was impressed. Chris De Leon kept me informed, via text, with the progress of my vehicle. The video, wow! The mechanic explained what was done and what recommendations were needed (none!)

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Google Mar 28, 2024

Angeles was very friendly and helpful.

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Google Mar 27, 2024

Ernesto from Downey Nissan was very helpful and informative. This is the second time he helps us and everything went smooth

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Google Mar 22, 2024

Jorge hernandez is a great sales man and the finance department helped me on getting a car loan

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Google Mar 21, 2024

(Translated by Google) I loved the service provided to us. Mr. César Paniagua was kind and explained it to us perfectly. Also Mr. Jorge, very friendly, very good service, thank you! (Original) Me encantó el servicio que se nos otorgo el Sr César Paniagua fue mi amable y nos explicó perfectamente . También el Sr Jorge muy amable muy buen servicio gracias !

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Google Mar 19, 2024

Had several work performed to my vehicle in which all the work done met all my expectations. Thank you Nissan at Downey.

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Google Mar 16, 2024

(Translated by Google) Everyone was very friendly, they convinced me and I brought the frontier! (Original) Todos muy amables tan bien k m convencieron y m traje la frontier!

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Google Mar 16, 2024

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Google Mar 15, 2024

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Google Mar 15, 2024

(Translated by Google) Fast and friendly service, (Original) Servicio rápido y amable,

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Google Mar 15, 2024

Paul is so nice !! Thanks .

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Google Mar 12, 2024

Now our location, bringing our car and Van, for service, definitely I recommend this place 🥰 💯 really good service, polite and efficient, the effort they put, everything really good 😊😎🌤️plus I enjoyed my morning ☕🌄🙏🏻🤗🥰 while waiting,so far very good, we have a Nissan Sentra Special edition and NV 🤍200🤍🖤 soon I'm coming back to take my baby Sentra 🖤Again.

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Google Mar 9, 2024

(Translated by Google) Excellent service. Very friendly staff (Original) Exelente servicio .El personal muy amable

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Google Mar 9, 2024

(Translated by Google) Very kind and attentive, thank you (Original) Muy amables y atentos gracias

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Google Mar 8, 2024

Thanks to Frank mercado he made it super helpful and easy to find the car I purchased. I recommend if you do go you find him he was great help.

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Google Mar 7, 2024

Customer service is the best to encounter. Cesar was a great salesperson and the knowledge he provided was informative

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Google Mar 6, 2024

Service personel was excellent taking care my car, they due an amazing job. The service was performed on time and they returned my car nice and clean, as a courtesy they wash my car, thanks guys.

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Google Mar 6, 2024

They bent over backwards to get me the vehicle I wanted at the price I needed. I love my Frontier Pro-X.

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Google Mar 4, 2024

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Google Mar 3, 2024

Ernesto was really good

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Google Mar 2, 2024

Randy was quick to get me in and out and that was a plus for me.

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Google Mar 2, 2024

(Translated by Google) Excellent treatment from the person who treated me and in general (Original) Excelente trato de la persona que me atendido y en general

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Google Feb 29, 2024

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Google Feb 29, 2024

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Google Feb 29, 2024

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Google Feb 26, 2024

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Google Feb 26, 2024

Amazing customer service & the staff is very professional. I Had A Great Experience At Downey Nissan.

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Google Feb 26, 2024

Took my car in, service was very prompt, Eddy was great in keeping me with updates when my care was going to be ready.

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Google Feb 26, 2024

(Translated by Google) Excellent service (Original) Excelente servicio

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Google Feb 25, 2024

(Translated by Google) I have a 2011 Nissan Sentra and I always take it to this place for maintenance and until today's date 02/2024 I have not had any problems (Original) Tengo un nissan sentra 2011 y siempre lo llevo a este lugar para mantenimiento y asta la fecha de hoy 02/2024 no he tenido ningún problema

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Google Feb 24, 2024

(Translated by Google) The truth is, my visit was excellent and very well attended to by your staff, and especially by Miss Mireya…..thank you, excellent service.. (Original) La verdad mi visita fue excelente y muy bien atendido por su personal , y en especial por la señorita Mireya…..gracias excelente atención..

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Google Feb 24, 2024

I had the pleasure with working with Angeles the sales representative. She was very attentive to my difficult case and to my needs according to my budget. She kept great communication with me and made everything in her power for us to finance a car. I am very happy and thank full for her exceptional work. Thank you Ángels ❤️ you will be recommended from me and my husband.

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Google Feb 23, 2024

Come check out my boy IGGY! he helped me get my first car! He was also a very honest person and told me the way it was and gave me the best options here at Nissan one of the BEST experiences here with him.

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Google Feb 21, 2024

Took my car for service Paul was very helpful went above and beyond my expectations. Will definitely be back. Thank you Paul!

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Google Feb 20, 2024

Customer service were nice to and to car. They send home in an Uber. Nice!!! I had never ever taken one. She was nice. Thank you Downey Nissan. ❤

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Google Feb 20, 2024

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Google Feb 19, 2024

This dealership is the best! Steve, the sales manager, was very helpful and really took care of business. Tai, our salesman, took his time in showing us the features of our new car and was very thorough. The finance department was easy to work with and got us on our way in a timely manner. Great people to work with and absolutely recommended!!

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Google Feb 19, 2024

As a first time buyer I was nervous to get my first car but thankfully it was a great experience. Thanks to the salesman Ignacio I was able to make a great deal I was comfortable and happy with. Overall happy with the service and my new vehicle

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Google Feb 17, 2024

The salesmen were really helpful. The only thing I was really disappointed is that, at the end, my car didn't come with mat liners and the dealer lost the Owner's manual kit that comes with the car. They saidcthey would send me one. I still waiting. Something so simple, but very important to have at hand. Anyway, lesson learned.

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Google Feb 17, 2024

(Translated by Google) Being able to get my new car was incredible. I didn't think I could do it because my credit is very low. I still didn't have my Dow payment and I had to wait for that, but the truth is they managed to help me and I was able to get my new car thanks to the help. from IGNACIO ESTRADA...EXCELLENT SERVICE AND ATTENTION THANK YOU DOWNI NISAN....THANK YOU IGNACIO ESTRADA (Original) El poder obtener mi carronuevo fue hasta increhible no pense que pudiera lograrlo porque mi credito esta muy bajo aun no ...

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Google Feb 17, 2024

It was very fast great price Iggy really helped me out. Highly reccomend.

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Google Feb 16, 2024

I like to thank Angeles Gomes for her hard fast work, I would recommend others to shop for a car here, thanks again Tony N.

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Google Feb 15, 2024

Paul was our service advisor and did a great job. He greeted us upon arrival and answered all our questions. He kept us aware of everything going on and made us feel really comfortable. I will come back to work with Paul in the future.

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Google Feb 15, 2024

It’s was my first time taking my car in for maintenance and a recall. The customer service and updates were amazing. Thank you

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Google Feb 15, 2024

Got oil change

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Google Feb 14, 2024

Got my 14 year old Rogue back in a flash!

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Google Feb 14, 2024

My recent experience at Downey Nissan was very good. Everyone was kind and made sure that I was comfortable and got the best deal. Shout out Randy in sales department, excellent customer service went above and beyond and Ricky. Thank you !

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Google Feb 12, 2024

Service took longer than expected but turned out fine, having the courtesy rental for the duration was very much appreciated.

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Google Feb 10, 2024

Angeles Gomez helped my family and I a lot. I came all the way from Pacoima to meet with Angeles in Downey. She has helped my family get cars even though our credit may not be the best. She always works with us and is very patient. She always makes us feel welcomed and does her very best to give us the best options. She is an amazing sales manager! Highly recommend Angeles Gomez! We thank her a lot!!

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Google Feb 8, 2024

Excellent service and Louis who is at the reception desk for the services, very friendly, very professional, always attentive

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Google Feb 8, 2024

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Google Feb 8, 2024

As a first time buyer the best experience and overall the salesman with Mr. PANIAGUA

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DealerRater Nov 29, 2022

Purchased a new Nissan Frontier Friday evening from Jorge Garcia who was great to work with! Went into finance and completed the paperwork with George Secaira who was excellent as well, Management was friendly and they even delivered my car off to my home over 30 miles away. Had a great experience and very happy with my new truck! Thank you Downey Nissan!

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DealerRater Oct 3, 2022

GOT SEVICE FOR MY CAR HECTOR HELPED AND HE WAS REALLY PROFESSIONAL AND POLITE IT WAS FAST AND EASY WILL CONTINUE TO GO THERE LOVE DOWNEY NISSAN

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