Customer Testimonials
I replaced my battery and the process was fast and efficient my advisor was Julio
Julio César Pérez was amazing completely honest and informative I will dill definitely come back and I recommend asking for julio
Muy buena atención de parte de el concesionario sobre todo de julio perez quien me atendio de manera super amable
Julio Pérez was very friendly he addressed all my needs the vehicle was repaired correctly at the first time
Julio Pérez was helpful and polite He explained all the works completed on my Altima
Very happy with the service it Was fast and the advisor explained the services my advisor Was julio
Julio Perez was courteous and polite he explained the services done on my Altima I’m happy with the service
The service was excellent the advisor explained the services needed for my truck and also was fast , I am happy with the service
Julio Pérez is a great service advisor, super friendly and helpful. No complaints at all. Good price and great staff.
Buen servicio para mi carro el Sr Julio perez muy atento y cordial contento con el servicio
I went in for an oil change around 8:30am they let me known that is going to be a two hour wait. I waited more than 3 hours before I went to ask for a status on my car. for them to tell me that they forgot to take in. They were very rude about it. They didn’t even apologize.
Got my car serviced yesterday Paul helped me and my daughter he was very friendly and polite and made our service very good. As well the waiting area was very comfortable and clean and the coffee was great. Thank you Downey Nissan Service and especially thanks to Paul.
I took the car for service and always ask for Julio because He is fast and follows up the progress on my service,
Julio Perez is the best advisor, 100 % recommend. Good communication and great service. The staff is pretty kindly
Julio Pérez was polite and informed me about all the services were complete on my vehicle
Julio perez was my advisor the service was great and everything was snooth they explained all the jobs doe to my car clearly
Julio Perez muy atento y me explico Los servicios de mi carro super recommended and car wash coupon
Julio Pérez me atendió y cómo es de costumbre la atención fue sobresaliente , el carro tenía un recall y me prestaron incluso un carro
Jessine Guardado was extremely friendly and took care of whatever I needed. She made my experience very welcomed and pleasant.
Thank you so much to Cesar Paniagua and the team at Downey Nissan for the excellent service we received! We went home super happy with our new Nissan Z! My fiancé and I definitely recommend this dealership! Thank you all!
Julio Pérez the service was Amazing the advisor was knowledgeable and corteous I am Happy with the service
Wonderful customer service! Julio answers all questions and goes into detail about what is needed. It really gives me much ease in knowing my car is in good hands!
Julio Perez is a good service advisor at Downey Nissan. I’ve been coming to Downey Nissan for many years for service and it’s always a great time experience. Julio is very knowledgeable.
Outstanding service it was fast a timely convenient experience Julio Cesar was Excellent super recommended
Muy buen servicio el asesor fie ate to y edit o pendente de no carro
I took my car a fews ago and I was happy with the service although the dealert does not offer anymore a car wash, they offered me a coupon that you can redeem .
Downey Nissan is the best place to be. Staff are very knowledgeable and friendly. I would recommend. To everyone.
Beat service I’ve have in a long time. 1st time here and Paul Laube was great. I appreciate the attention and professionalism.
Julio was the best service adviser definitely recommend . Everyone here is great love this location
Julio Perez buenas atencion Cartesian en el servicio continue. Así y me guzra la marca nissan
Thank you, chris very much for all you did to service my car. You have very great customer service and made the process very smooth for us. Appreciate you once more! 🙂
Words can’t describe my happiness right now Frankie is the best salesman at Nissan Downey he took my stress away and got me into a new 2025 Nissan kick beautiful car . Thanks again Frankie for all your help
Julio is always very helpful and knows how to help us quickly. He always calls for updates and when he can’t reach us he leaves a voicemail to call him and also messages us.
Muy satisfecha con el servicio brindado muy servicial Brandon quien nos atendió muy servicial brinda un excelente servicio llegamos con mi esposo a comprar un auto y salimos con 2 muy satisfechos muchas gracias..
Ricky Avelar assisted me in purchasing a Nissan Frontier with no hassle and with speedy service. He helped me get a great deal that I am very satisfied with. I went there on my own not prepared to make a purchase and Ricky helped deliver my truck directly to my residence. Thanks again Ricky.
Has a great experience with Maury helps us out in our tier replacement alone with rim and tpms sensors.
We installed new tires on our truck service was fast and the advisor was really polite
Mauricio is awesome always look for him. He is always on top of the repairs on my car
Julio and Randy are great!!! Love coming here for service and things are always prompt
Julio Pérez he took my car for service he explained clearly all the recommendations. I recommend him Good work
Julio Pérez was my advisor I m pleased with his work , he heard all my needs , outstanding service
Julio Perez was my advisor he took the process really smoothly and understood all my needs with My truck
Julio in service department always has take care of my car as usual the service was outstanding
Jessine was incredibly great service will definitely come back !!!! Great location, great donuts and staff
Nicholas was great with me I appreciate his hand in helping me thank you so much
Herby in service is the best advisor that Downey Nissan has. Great customer service and very respectful. Go to him when you go to Downey Nissan. You won’t regret it.
Nicholas Licerio-Diaz has been been extremely helpful and responsive in assisting me with my service needs.
I had an outstanding experience at Nissan Downey, and I want to give a special shoutout to Christian De Leon for making it so seamless. From the moment I walked in, Christian was professional, knowledgeable, and genuinely focused on helping me find exactly what I was looking for. He answered all of my questions with patience and made sure I felt comfortable with every step of the process.
What really stood out was his attention to detail and dedication to ensuring I got the best deal possible. It was clear that he truly cared about my satisfaction, not just making ... Read More DealerRater - Sep 7, 2024
Herby is the only one I go to great service I defiantly recommend Downey Nissan service department
I had an excellent experience at Downey Nissan. Frankie was incredibly helpful, guiding me through the entire process with professionalism and a friendly attitude. The dealership was clean, and the team made everything straightforward. Highly recommend Downey Nissan if you’re looking for great service and a smooth car-buying experience!
My salesman frank was very helpful and knowledgeable on the cars. He was very patient and polite with me and made sure I left satisfied.
Rodolfo is a great salesman. I highly recommend him. Thank you Rodolfo.
Only thing that took long was checking in. It was about 45 minutes. The guy was nice though. I’m patient, but still ….. Still coming back.
NISSSIAANNNNN WAY TO GO!!!!! I HAD THE MOST AMAZING EXPERIENCE THIS MORNING,
I BROUGHT IN MY CAR FOR SERVICE AND LET ME TELL YOU IF IT WASNT FOR PAUL MY EXPERIENCE MIGHT HAVE BEEN DIFFERENT CONSIDERING THEY HAD A LOT OF CARS AT LEAST 10 WAITING NOT BECAUSE THEY WERENT MOVING FAST INOF IT JUST WAS A BUSY DAY FULL OF APPOINTMENTS
NISSAN PAUL HAD THE BIGGEST SMILE ATTENDING EVERY CUSTOMER AND MAKING EVERY CUSTOMER LAUGH MYSELF BEING ONE OF THEM AND BECAUSE OF THE WAY HE ATTENDED ME HE MADE ME FEEL RIGHT AT HOME I DIDNT MIND WAITING BECAUSE ... Read More Google - Jun 2, 2024
Thank you Rodolfo Duarte for an amazing service just purchased my vehicle he was very attentive to my needs great sales person we are faithful to Nissan will definitely be sending more costumers thank you Downey Nissan
Was an overall great experience
Amazing experience!!
Best place in town to bring your car for maintenance. I really appreciate them taking care of both of my vehicles and always doing such an awesome job thank you Herby and everyone from the Downey Nissan team
I was helping Downey Nissan to delivering parts for Customers and they have a great selection of used cars and pick up trucks and they have very good people's to help with the customers and they are very friendly and professional mechanics and staffs.
Paul was AMAZING! Made me feel at home & made sure to keep me up to date through the whole process, would definitely recommend to come service at Downey Nissan!
(Translated by Google) Very very good service 👍 Super recommended, they help you leave with a new car within your possibilities. (Original) Muy muy buen servicio 👍 Super recomendado t ayudan para q salgas con carro nuevo a tus posibilidades.
Got a new truck
Wonderful ! Great customer service .. felt like family. Downey seriously helped my needs beyond expectations. I’m so grateful.
It was fine; my experience met all of my expectations.
My experience was amazing Paul had great customer service and explained everything step by step what the car needed at the moment and the near future.
Huge Thanks to the Sales Team at Downey Nissan!
I visited Downey Nissan for service on my 2015 Nissan Sentra, in March of 2024. The service team was busy, so they didn’t get the work done by their estimated completion date, but they made up for it by loaning me a rental car as long as my car was in service. Which was extremely helpful and I’m so grateful.
With that in mind, I told them, “There’s no need to rush the service, just get me a quote for all the work. That way, I can compare the cost ... Read More Google - May 4, 2024
Randy Torro and Team, in service are the best: cheerful, friendly, call you by your first name, and make you feel like family. Thanks I only buy my cars from Downey Nissan. Mr. Saunders
(Translated by Google) I love the customer service of this Dealer (Original) Me encanta la atención al cliente de este Dealer
Went in for an oil change and recall. Dropped my vehicle off….. picked it up 4hrs later…… smooth transaction
Great place and nice staff.
I was happy they were able to fix my car. Aside from that they rent me a car with no charge because at the time I took my car for service they didn’t have the piece that was needed to be replace. I am very happy with the service
Eric my associate was amazing and kind. He got me in n out with no haggling. He delivered above n beyond and really felt like I was part of the Nissan family.
Downey went out of their way to get me the car I wanted at the price I wanted.
Your sales representatives are awesome, thank you so much for your help, Im in love with my new Sentra SV 2024!
Cesar was ap nice n friendly An amazing teaching us everything about the car sensor an has patience on how you should use the new technology device 😀 very happy with his service 😀 will be coming back soon for a second car, so ask for Cesar he is the mam 😀 you need.
EXCELLENT customer service from Paul today. I usually never come to this dealership but after today, this place is gonna my go to. Paul made everything efficient and smooth. Customer service was on point from the moment I got there and to the moment I left. HIGHLY RECOMMEND PAUL!
(Translated by Google) Good service (Original) Buen servicio
Had a replacement of door panel. Fast service with excellent personnel support and assistance during visit and provided excellent rental services.
Awesome place
I always appreciate the friendly service and patience given to all of my questions.
Excellent service from Paul today, I’m very pleased and happy that I took my car in today for an oil change and he made sure I received excellent customer service from the moment I stepped out of my car until I got back in my car. I would highly recommend asking for him when you take your car in for service. From all the times I’ve been at the dealership I have never received such excellent service like the one Paul provided!
Excellent service provided. Eduardo is always very helpful and professional. Thank you
Good service overall very great
Surpassed my expectations! Maury Toro was a great help!
The staff was very helpful and attentive with the services I need
Julio was extremely professional, caring, explain with detail, I will definitely will recommend Downey Nissan it's incredible to Customer Service thank you
Great
Andrés is a very good customer service, He always has answers to my questions, my car is ready when he says, and the mechanics work well.
I was treated with the upmost respect by everyone as Downey Nissan. My sales person Ricky was attentive, knowledgeable and professional. He helped me through the entire process. He set up my Nissan connect, scheduled my first oil change, helped me become familiar with the different departments at the dealership and showed the different functions of my vehicle. I am very happy with my purchase and would differently recommend Downey Nissan to my friends and family!
I brought my 2019 Murano Platinum for the first time to Downey Nissan for maintenance service. I was impressed. Chris De Leon kept me informed, via text, with the progress of my vehicle. The video, wow! The mechanic explained what was done and what recommendations were needed (none!)
Angeles was very friendly and helpful.
Ernesto from Downey Nissan was very helpful and informative. This is the second time he helps us and everything went smooth