Reviews

from our CUSTOMERS near La Canada Flintridge!

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  I am extremely satisfied with my Nissan Leaf & I will definitely recommend Ricky Avelar and Downey Nissan.

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  Very polite and respectful. Nice waiting area with a screen indicating the progress on my vehicle was helpful. Overall excellent service.

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  We felt completely welcome at Downey Nissan and appreciated Eric Lewis the Executive Manager taking the time to assure that we were happy. We had a great leasing experience at Downey Nissan. Thank you, Peter Anderson and John Riley

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  I love the fact that I was sent a video overview on the maintenance process and the mechanic explained it very well in detail. Over all, my experience was wonderful and I will now be making this my home Nissan dealership.

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  They gave us a great deal. Jason DeLa Torre was top notch. Appreciate the guys there for organizing the lease quickly. I’d recomend Nissan of Downey.

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  Sales person Ricky was amazing and courteous. Very smooth experience

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  Maury was very helpful and kind from the moment i hopped out my car. Great service!

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  Customer service was great! Jason De La Torre was able to schedule me in for an appointment the following day after speaking with him. He made the process quick & easy as well as answered all of my questions and doubts. Signing all the paperwork was pretty smooth. Overall, it was a great visit.

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  Great service! My son was looking for a used car , they were able to find the best deal and they ended up giving him a brand New Car! 2021 Nissan Sentra! Thank you to Juan the sales man, the manager Rodolfo and Joon! Great Team work!

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  found best and affordable deals for us ….. give him a 10/10 friendly, outgoing and extreme helpful…. Thank you Jason … when you come out to Downey Nissan ask for JASON, you won’t be disappointed !!!!

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  I got my first car at this dealership and the experience was all in all a great one. I thought I would be overwhelmed, but my father and I were assisted by Austin who was an helpful informant and a positive influence. He is proactive and efficient when it comes to knowledge about cars and assistance. It’s definitely worth coming here to get your car and ensure a comfortable experience.

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  Downey is a great car dealer to come to! Jason De La Torre was an excellent person to deal with, although he is in internet sales,he gave me the correct t information and made sure I kept the dealing asked for! Come to Downey you wont regret it!

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  Recently purchased a car at Downey Nissan, Thank you so much to our sales rep Jason De La Torre for helping us out! He went above & beyond & made our experience the best! My family & I really appreciated his help & hard work!

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  Just wanted to note how easy going, direct and informative Issac is. Honestly, I seen how much effort he put into explaining my service and I also seen how he interacts with other customers who may jump in to ask questions. Issac does his work well and it’s definitely noticeable. Thank you for your very welcoming tone (very familiar family tone) and expertise!

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  My check engine light was on, I was able to make an appointment for the next morning. I was greeted at the appointment area and taken in. Chris Deleon answered all my questions and was very informative. I was able to get my car fixed and returned the same day. Chris also made sure to return my hydroflask that I accidentally left at his desk. Great service.

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  When completed with serving my car I had to ask, "WHAT HAPPEN WITH THIS COMPANY?" I was in shock of all the EXCELLENT service I was receiving. I will be taking my car back to Downey Nissan with confidence they will do an EXCELLENT job on my car. Thank You Downey Nissan.

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  Great service! My son was looking for a used car , they were able to find the best deal and they ended up giving him a brand New Car! 2021 Nissan Sentra! Thank you to Juan the sales man, the manager Rodolfo and Joon! Great Team work!

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  Customer service was great! Jason De La Torre was able to schedule me in for an appointment the following day after speaking with him. He made the process quick & easy as well as answered all of my questions and doubts. Signing all the paperwork was pretty smooth. Overall, it was a great visit.

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  With 10 years experience driving a LEAF daily, this gem is the most amazing and satisfying pure electric EV I have driven yet. We felt completely welcome at Downey Nissan and appreciated Eric Lewis the Executive Manager taking the time to assure that we were happy. We had a great leasing experience at Downey Nissan. Thank you, Peter Anderson and John Riley

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  Over all, my experience was wonderful and I will now be making this my home Nissan dealership.

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  Recently purchased a car at Downey Nissan, Thank you so much to our sales rep Jason De La Torre for helping us out! He went above & beyond & made our experience the best! My family & I really appreciated his help & hard work

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  Just wanted to note how easy going, direct and informative Issac is. Honestly, I seen how much effort he put into explaining my service and I also seen how he interacts with other customers who may jump in to ask questions. Issac does his work well and it’s definitely noticeable. Thank you for your very welcoming tone (very familiar family tone) and expertise!

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  Great service! My son was looking for a used car , they were able to find the best deal and they ended up giving him a brand New Car! 2021 Nissan Sentra! Thank you to Juan the sales man, the manager Rodolfo and Joon! Great Team work!

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  Briana Reed set up my appointment with no issues. Andres Padilla met met at my appointed time. He was EXCELLENT. Answer all my questions, stated what they will be doing with my car and just how long it would take. While waiting I was sent an text video showing me what service they where performing on my car (Perfect). When completed with serving my car I had to ask, "WHAT HAPPEN WITH THIS COMPANY?" I was in shock of all the EXCELLENT service I was receiving. I will be taking my car back to Downey Nissan with confidence they will do an EXCELLENT job on my car. Thank You Downey Nissan.

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  We felt completely welcome at Downey Nissan and appreciated Eric Lewis the Executive Manager taking the time to assure that we were happy. We had a great leasing experience at Downey Nissan. Thank you, Peter Anderson and John Riley

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  I love the fact that I was sent a video overview on the maintenance process and the mechanic explained it very well in detail. Over all, my experience was wonderful and I will now be making this my home Nissan dealership.

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  Customer service is good... I take my 2020 kicks for service at this location and i have no complaints. An oil change and tire rotation estimated time was 1 hour... They wash ur car too after the service but thats another 30-40 minute wait time.. If i had the time i would wait but i rather not. Its a cool location.

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  Jairo was amazing! Worked out a great deal for me and drove all the way to Riverside to give me my car! Amazing service, will definitely always go to Downey Nissan. Thank you!

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  Great service! My son was looking for a used car , they were able to find the best deal and they ended up giving him a brand New Car! 2021 Nissan Sentra! Thank you to Juan the sales man, the manager Rodolfo and Joon! Great Team work!

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  I was in shock of all the EXCELLENT service I was receiving. I will be taking my car back to Downey Nissan with confidence they will do an EXCELLENT job on my car. Thank You Downey Nissan.

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  Helped by Andres Padilla - always a pleasure to work with. h He is usually quick, efficient and ready to answer any questions that may arise. This trip was just for an oil change so it was nothing major. A little bit of a longer wait to pick up my car...no one wanted to grab it for me...but overall would highly recommend!

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  Great service! My son was looking for a used car , they were able to find the best deal and they ended up giving him a brand New Car! 2021 Nissan Sentra! Thank you to Juan the sales man, the manager Rodolfo and Joon! Great Team work!

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  The people treated me very well and very kind. 100% if I recommend it.

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  All good

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  They are very kind, they look after you well.

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  I love the service, they are always friendly and they find you the best option for you, payments to your possibilities, you leave driving the car that you like guaranteed.

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  Came looking for a car, Jason de la Torre is the one who helped us. He was very nice and attentive. Made us feel welcomed. Made sure that we were happy. He spoke Spanish and English so that’s a plus for anyone that needs help. Thank you for helping us.

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  I was very happy when the representative approach me, because he made feel very welcome, he was kind, friendly, answered all my questions, he has all the qualities of a professional representative. He looked to me like Charlie Trejo, but at that moment I wasn’t sure if it was him; thank God that you guys got Mr Charlie Trejo back working at your Nissan dealer, because we customer like honest people like him to help us.

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  Austin’s customer service was amazing he addressed every question and concern I had regarding my purchase. Took the time to show me how to operate some of the special features in the new vehicle and did a great job working a deal that met my budget. Thank you Austin!

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  We felt completely welcome at Downey Nissan and appreciated Eric Lewis the Executive Manager taking the time to assure that we were happy. We had a great leasing experience at Downey Nissan. Thank you, Peter Anderson and John Riley

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  Ricky Avelar was extremely helpful. He assured me from the beginning that I would not find a better deal than what he would offer and he was right. He really knows how to provide an excellent customer experience. I am extremely satisfied with my Nissan Leaf & I will definitely recommend Ricky Avelar and Downey Nissan.

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  I was worried about my car and Maury took the time to explain in detail what was going on. Needless to say I got all my questions answered and my concerns addressed. I am very happy with the service Maury provides whenever I take my car in for any potential issues or even just an oil change. Also they are meticulously following Covid19 guidelines as well, which gives someone like me peace of mind.

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  Jason is very polite, helpful and honest. He helped my sister get her dream car on a budget. I recommend him. He exceeded our expectations. He’s nothing but the best.

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  Everyone I spoke with was super helpful. You can tell there is great camaraderie amongst staff and they come together to assist customers. I was notified the status of my car throughout the appointment and saw that it even washed when I picked it up. That doesn’t always happen. So thank you for a great experience.

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  Came looking for a car, Jason de la Torre is the one who helped us. He was very nice and attentive. Made us feel welcomed. Made sure that we were happy. He spoke Spanish and English so that’s a plus for anyone that needs help. Thank you for helping us.

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  Everyone I spoke with was super helpful. You can tell there is great camaraderie amongst staff and they come together to assist customers. I was notified the status of my car throughout the appointment and saw that it even washed when I picked it up. That doesn’t always happen. So thank you for a great experience.

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  Came looking for a car, Jason de la Torre is the one who helped us. He was very nice and attentive. Made us feel welcomed. Made sure that we were happy. He spoke Spanish and English so that’s a plus for anyone that needs help. Thank you for helping us.

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  Ricky Avelar was extremely helpful. He assured me from the beginning that I would not find a better deal than what he would offer and he was right. He really knows how to provide an excellent customer experience. I am extremely satisfied with my Nissan Leaf & I will definitely recommend Ricky Avelar and Downey Nissan.

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  Austin’s customer service was amazing he addressed every question and concern I had regarding my purchase. Took the time to show me how to operate some of the special features in the new vehicle and did a great job working a deal that met my budget. Thank you Austin!

• Best customer service ever, ask for Frank Linares he will take care if you!

• Ricky Avelar was extremely helpful. He assured me from the beginning that I would not find a better deal than what he would offer and he was right. He really knows how to provide an excellent customer experience. I am extremely satisfied with my Nissan Leaf & I will definitely recommend Ricky Avelar and Downey Nissan.

• Very good services and outstanding staff

• The service was really fast and they are really helpful.

• Very well setup, considering covid 19. Treated very well and friendly. We were explained features of car.

• HERBY GARCIA .... (dept de sevicio) I want to thank you for your help and your great patience .. an excellent worker and the supervisor JHON ... a team work .. thanks for the service of my nissan sentra and I would recommend nissan from downy

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  I recently leased a new vehicle from Downey Nissan. It was the best car shopping experience I have ever had. My sales person, Zulma, went above and beyond. From the start, I could tell she was working hard to establish trust and to be open and upfront about pricing. We had a deal before I even stepped onto the lot.

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  Jason Torre made our whole car buying experience flawless and smooth. He was professional and so helpful! We appreciate his knowledge and willingness to work with our busy work/parent life. I will definitely work with him again when it’s time to get another car.

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  It's clean and the service is good. The waiting area is nice and you can have complimentary coffee or hot chocolate.

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  No line, got what I needed & I fixed my car in under ten . Clean & organized. Reps were cool.

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  It was about one hour service long. It was the first time that I have a fast service including the Technician Inspection Report and they changed a couple of filters. For me it was an excellent service. Thank you Maury for the excellent customer service.

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  Ricky Avelar was extremely helpful. He assured me from the beginning that I would not find a better deal than what he would offer and he was right. He really knows how to provide an excellent customer experience. I am extremely satisfied with my Nissan Leaf & I will definitely recommend Ricky Avelar and Downey Nissan.

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  Everything went well and the personal was great, I would recommend go buy your first car from them

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  Great customer service over all looking for a car hit up javii Perez. Loving my new car thank you

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  Just got a new car at Downey Nissan and Jason De La Torre gave me a great deal on a new Rogue Sport!!

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  The wait was short, the service was great and all were very courteous. The inside was clean, neat and the coffee was good.

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  If you want a awesome deal and great customer service I highly suggest to ask for Jason De Torre!! My second purchased from him and all I could say is that I would definitely come back if I want a new car

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  Ricky Avelar was the best sales person I have ever worked with. He was very patient and answered all of my questions.

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  Jason de la Torre was very Professional. He was very patience, courteous. Thank you very much Nissan for having employees like this. Extremely Satisfied!

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  Heard about this place on the radio. It was Pretty good experience with buying a car here!

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  Maury (service associate) and Anthony (technician) were very helpful and kind, they made my service experience smooth and hassle free. The service area and waiting area were so clean and well kept. Will definitely be back.

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  So today we went to Nissan in Downey . Here we meet Jason right off the bat his service was freakin awesome. And he fought for me and my husband to make sure we leave with a new car .

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  I had a really good experience from the get-go when I called to get an appointment I got one right away the date and time that I wanted dropped off my car little early and it was okay I love to an overall I had a really good experience pick it up my car paying everything was good thank you a little pricey but I guess you have to pay for the good things LOL thank you very much Downey Nissan

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  Everyone was welcoming. Juan who assisted me with my purchase was very attentive. Offered myself and sister water and pastries while we waited. Excellent customer service. Extremely happy with my purchase!! Thank you!!

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  Dest dealer experience by far!! Their salesman Jason De La Torre was extremely knowledgeable, honest, and dedicated to get me the car I wanted and how I wanted it.

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  Bought a brand new Armada, awesome efficient experience with Jason De La Torre.

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  My wife and I were very happy with our decision to stop back to Downey Nissan. Great Work to our sales Man Mr. Justin De la Torre. He did an awesome job to have us leave the dealership very satisfied. Thank You very much!!!!

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  Whenever you a new or used car come to Downey Nissan and ask for Jason De La Torre he sold me cars and is an amazing customer.

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  I went to Downey Nissan to do the service on my vehicle. Maury T. Was really helpful and provided great customer service.

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  I had the most wonderful & positive experience with Downey Nissan when I purchased my new vehicle. My sales rep Stephanie was enormously helpful & was able to secure a payment that fit my budget.

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  Herby and Nori where so much help great customer service .. love to take my car there for service

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  I came to Downey Nissan and Received great service from Jason De La Torre, I would recommend a friend or family members to go get a car at Downey Nissan From Jason De La Torre!

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  I have to say zulma was very helpful honestly great customer service would definitely recommend people to buy from here

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  Jason Torre made our whole car buying experience flawless and smooth. He was professional and so helpful! We appreciate his knowledge and willingness to work with our busy work/parent life. I will definitely work with him again when it’s time to get another car.

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  My service advisor was exceptional, He took very good care or me. got me in for service and got me out in great time, I was very happy with the service he gave me.

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  Zulma in Internet Sales was a pleasure to work with. She provided the best Internet purchase experience I have ever had (and I've bought 8 new Nissan's over the years).

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  I went in for a service job and the experience was great! I was treated with respect and care through and through. Everything was explained to me in a clear and concise manner. I could not have asked for a better experience. I would like to thank my representative Maury for being so amazing and patient with me.

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  I went to the dealership for a recall. They also rotated my tires and changed my oil even though that request was not indicated when I scheduled my appointment. In addition to that, they sent me a video to explain and show me what it was that they did for my car and what was going to need attention soon. By far the best Nissan dealership that I have taken my car to

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  helpful. The service to my car was done well too I appreciated the video on the updates. Everyone one who helped me at services was very kind. Steve was also very helpful with getting me on a financial plan to pay the service I had done monthly, which was very helpful with everything going on. Thank you Downey Nissan and your staff and for your service I appreciate it very much.

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  Thank you guys for taking care of me and my Altima. Especially the service advisor Herby Garcia I felt he went above and beyond. Had a great attitude, was able to answer all my questions, hooked me up with a rental since Nissan had to keep my car for a few days, and even checked up on me after the service was done. Thank you. I appreciate you.

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  I had the best service. The agent Frank was so helpful and profesional. My car is running like new because of the job Tony the mechanic and Frank the agent did. Thanks for your service.

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  Great place to buy a car ask for Jason Delatore he is very helpful!

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  Jason delatorre was a good salesperson . My experience was short and sweet. I bought a2020 car great deal

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  Maury (service associate) and Anthony (technician) were very helpful and kind, they made my service experience smooth and hassle free. The service area and waiting area were so clean and well kept. Will definitely be back.

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  Always the best service. Doesn't feel like I go to get my car serviced with technicians. It's like my own family looking out for me. Appreciate everything you do.

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  Everyone was welcoming. Juan who assisted me with my purchase was very attentive. Offered myself and sister water and pastries while we waited. Excellent customer service. Extremely happy with my purchase!! Thank you!!

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  The wait was short, the service was great and all were very courteous. The inside was clean, neat and the coffee was good. Thank you

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  If you want a awesome deal and great customer service I highly suggest to ask for Jason De Torre!! My second purchased from him and all I could say is that I would definitely come back if I want a new car

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  Had one of the best experience and it was my first time too

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  Bought my brand new 2017 nissan rogue here at downey nissan.

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  Jorge was great and the person in finance I dealt with was amazing got me a great deal on my trade in

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  24hr charging station for my car!

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  Whenever you a new or used car come to Downey Nissan and ask for Jason De La Torre he sold me cars and is an amazing customer. I felt I was in a horrible situation with my trade in and he manager to help me out and drive off with the car I wanted BRAND NEW come see him for the best deals possible that you won't regret

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  Jason Torre is the person to see about purchasing a car, I did!

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  The parts dept and cashier quickly helped so I was in & out in less than 5 minutes. I also made an appt for Service of my 2016 Rogue and will be test driving while I wait....a Maxima is my goal this year! Will update my review after service

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  Literally from the time I saw the car online to me driving off the lot in my new car it took a total of 4 hours. I highly recommend buying your next car from Downey Nissan! Ask for Rebeca, she's the best!

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  Great place for car rentals. I was helped by Steve Saenz and since this was my first time renting a car I had no idea how the process was. He explained everything to me and answered all my questions. Everything was so fast and simple before I knew it I was driving off in my rental, a perfect Altima. I definitely recommend Downey Nissan for all your rental needs.

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  The staff is exemplary. The mood is enjoyable. They have a mixture of personalities that I think allow them to satisfy any type of customer.

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  Literally from the time I saw the car online to me driving off the lot in my new car it took a total of 4 hours. I highly recommend buying your next car from Downey Nissan! Ask for Rebeca, she's the best!

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  As always Yoni was amazing! He helped as quickly as possible and exceeds expectations!

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  The parts dept and cashier quickly helped so I was in & out in less than 5 minutes. I also made an appt for Service of my 2016 Rogue and will be test driving while I wait....a Maxima is my goal this year! Will update my review after service

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  Steve Saenz provided great customer service and was easy to get ahold of with last minute changes. Low prices too! Highly recommend

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  Literally from the time I saw the car online to me driving off the lot in my new car it took a total of 4 hours. I highly recommend buying your next car from Downey Nissan! Ask for Rebeca, she's the best!

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  Steve Saenz provided great customer service and was easy to get ahold of with last minute changes. Low prices too! Highly recommend

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  Literally from the time I saw the car online to me driving off the lot in my new car it took a total of 4 hours. I highly recommend buying your next car from Downey Nissan! Ask for Rebeca, she's the best!

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  The parts dept and cashier quickly helped so I was in & out in less than 5 minutes. I also made an appt for Service of my 2016 Rogue and will be test driving while I wait....a Maxima is my goal this year! Will update my review after service

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  Came for service and Steven Saenz gives great customer service fast . Excellent service service and rental .. thanks Steven.

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  I was at the Downey Nissan on 02/06/17 and I was helped out by Jorge. He helped me with everything from my trade in to getting me a brand new black 2017 nissan altima SR sport. The finance department helped me out with my situation and they are very helpful too. If you are looking for a car, ask for Jorge and he will help you get into a new car.

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  When I came to the Nissan service department i was greeted by Randy he took care of me and answer my question's even though they where busy now that's customer service I when in by 8:30am and I was out by 920am thank you!! for your services this is the dealer for me, to come I highly recommend to anyone.

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  Gilbert your awesome thank you so much .... Ask for Gilbert if u need help he's the sweetest and Brian is sweet too

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  As always Yoni was amazing! He helped as quickly as possible and exceeds expectations!

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  Thanks to yoni always being very nice . He always make sure my car gets everything done on time . Been going there for years .

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  Great place for car rentals. I was helped by Steve Saenz and since this was my first time renting a car I had no idea how the process was. He explained everything to me and answered all my questions. Everything was so fast and simple before I knew it I was driving off in my rental, a perfect Altima. I definitely recommend Downey Nissan for all your rental needs

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  Literally from the time I saw the car online to me driving off the lot in my new car it took a total of 4 hours. I highly recommend buying your next car from Downey Nissan! Ask for Rebeca, she's the best!

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  I would highly recommend this dealership to anybody and everybody thank you so much for the amazing service you guys have provided thanks Ricardo Gonzalez

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  Always great service and very attentive. Steve Saenz knows what he's doing and assisted us with outstanding customer services. Will be coming back for future services!

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  The parts dept and cashier quickly helped so I was in & out in less than 5 minutes. I also made an appt for Service of my 2016 Rogue and will be test driving while I wait....a Maxima is my goal this year! Will update my review after service

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  The staff is exemplary. The mood is enjoyable. They have a mixture of personalities that I think allow them to satisfy any type of customer.

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  Thanks to yoni always being very nice . He always make sure my car gets everything done on time . Been going there for years .

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  Literally from the time I saw the car online to me driving off the lot in my new car it took a total of 4 hours. I highly recommend buying your next car from Downey Nissan! Ask for Rebeca, she's the best!

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  Great sales staff all very attentive, thanks alot to Martha Sandoval for such a great approval and for all your help i love my 2017 altima!!

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  I walked in just to take a look around and walked out with a 2017 Rogue!! Everyone here is super helpful but a special thank you to Martha Sandoval for hooking it up!!

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  The parts dept and cashier quickly helped so I was in & out in less than 5 minutes. I also made an appt for Service of my 2016 Rogue and will be test driving while I wait....a Maxima is my goal this year! Will update my review after service

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  Oil change was quick and pain free. I love the free shuttle service. I was helped every step of the way. Customer service was 100/100. I will return here and only here for all future services. Thanks guys you are the best

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  Literally from the time I saw the car online to me driving off the lot in my new car it took a total of 4 hours. I highly recommend buying your next car from Downey Nissan! Ask for Rebeca, she's the best!

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  Great sales staff all very attentive, thanks alot to Martha Sandoval for such a great approval and for all your help i love my 2017 altima!!

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  Great place for car rentals. I was helped by Steve Saenz and since this was my first time renting a car I had no idea how the process was. He explained everything to me and answered all my questions. Everything was so fast and simple before I knew it I was driving off in my rental, a perfect Altima. I definitely recommend Downey Nissan for all your rental needs

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  As always Yoni was amazing! He helped as quickly as possible and exceeds expectations!

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  I walked in just to take a look around and walked out with a 2017 Rogue!! Everyone here is super helpful but a special thank you to Martha Sandoval for hooking it up!!

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  The staff is exemplary. The mood is enjoyable. They have a mixture of personalities that I think allow them to satisfy any type of customer.

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  Thanks to yoni always being very nice . He always make sure my car gets everything done on time . Been going there for years .

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  Literally from the time I saw the car online to me driving off the lot in my new car it took a total of 4 hours. I highly recommend buying your next car from Downey Nissan! Ask for Rebeca, she's the best!

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  Great place for car rentals. I was helped by Steve Saenz and since this was my first time renting a car I had no idea how the process was. He explained everything to me and answered all my questions. Everything was so fast and simple before I knew it I was driving off in my rental, a perfect Altima. I definitely recommend Downey Nissan for all your rental needs

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  Oil change was quick and pain free. I love the free shuttle service. I was helped every step of the way. Customer service was 100/100. I will return here and only here for all future services. Thanks guys you are the bes

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  The parts dept and cashier quickly helped so I was in & out in less than 5 minutes. I also made an appt for Service of my 2016 Rogue and will be test driving while I wait....a Maxima is my goal this year! Will update my review after servic

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  The staff is exemplary. The mood is enjoyable. They have a mixture of personalities that I think allow them to satisfy any type of customer.